What is a Travel Information Pack?
- Jun 4
- 3 min read
Whether someone is a moving to a new area or starting a new job, understanding their options early on can make the transition smoother and less stressful. A Travel Information Pack is designed to make those decisions easier by laying out all their travel options, and often includes a welcome voucher to help them get going!
It's essentially a local travel brochure, with a collection of information and resources tailored to a specific area. The packs may be provided digitally or printed, often both.
The purpose of the pack is to equip travelers with everything they need to navigate their new environment confidently and sustainably, so they can settle in quickly.
What goes in a Travel Information Pack?
Travel Information Pack guidance varies depending on the local council requirements, but typically you could expect to see:
Travel Plan details: Introduction to the Travel Plan, what's involves, what people might expect to see (i.e. travel newsletters, surveys, on-site monitoring) and why it matters.
Local map: A map of the local area including key amenities such as schools, doctors, dentists, supermarkets, parks, bus stops, train stations and walking and cycling routes.
Walking: Travel times to local amenities, details of local walking routes and groups, the health benefits and useful resources.
Cycling: Details of local cycling routes and groups, any micromobility options, travel times to local amenities, health benefits and useful resources.
Bus: Information about local bus services, routes and timetables. Resources such as bus operator apps so people can book tickets and get travel updates.
Train: Details of local rail services, routes and timetables. Resources such as train operator apps and National Rail to encourage people to book tickets and get travel updates, as well as Railcard options.
Community Transport: Highlighting local options available to people who may have limited access to public transport due to limited mobility or location.
Car Sharing: Encouraging people to cut their costs and carbon emissions by sharing car journeys.
Car Club: Promoting any local car club schemes to encourage people to rely less on owning private vehicles.
Electric Vehicles: Highlighting local charging areas, information around battery range and capabilities as the industry evolves, salary sacrifice schemes available and useful resources.
Travel Incentives: Any welcome vouchers, goods or services such as Personal Travel Plans available are included in the pack with details of how to claim.
Travel Plan Coordinator details: Contact information for the appointed Travel Plan Coordinator for people to get in touch with any travel related questions, or to claim a voucher or Personal Travel Plan.
When is a Travel Information Pack needed?
Typically, if a developer has a planning condition or Section 106 Agreement requiring a Travel Information Pack, it will need to be submitted to the Local Planning Authority (LPA) for approval prior to first occupation. That's where CROSMO comes in.
We create a pack for the developer to submit in order to meet their planning obligations, and once approved by the LPA, the packs are usually printed ready for first occupation and/or a digital copy is uploaded to the dedicated Travel Plan webpage for a development, so people always have access to it.
Depending on the time taken to reach full occupation, the packs may be updated from time to time to ensure the information and resources are up to date.
Ultimately, a Travel Information Pack is there to help people make informed decisions about how they choose to travel to/from their new home or workplace, and the impact each choice has on the environment.
