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Privacy Policy

Effective Date: 12th May 2026

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CROSMO Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using this website. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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What Information Do We Collect?

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We only collect personal information that you voluntarily provide through the website enquiry/contact form, which may include:

  • Name

  • Email address

  • Telephone number

  • Company name

  • Any information included within your enquiry message

 

We do not collect sensitive personal data through this website.

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How Do We Use Your Information?

We use the information you provide solely to:

  • Respond to enquiries

  • Communicate regarding requested services

  • Provide quotations or consultancy information

  • Maintain business records relating to enquiries

 

We do not sell, rent, or share your personal information with third parties for marketing purposes.

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Lawful Basis for Processing

 

Under UK GDPR, our lawful basis for processing your information is:

  • Legitimate interests — responding to business enquiries and providing requested services

  • Consent — where you voluntarily submit information through our contact form

 

How Is Your Information Stored?

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Enquiry form submissions are processed through Wix and are sent directly to our business email account. Information may be temporarily stored within Wix’s secure systems and within our email provider’s systems for the purpose of managing and responding to enquiries. We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse.

 

Data Retention

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We only retain personal information for as long as necessary to:

  • Respond to enquiries

  • Maintain business records

  • Meet legal, accounting, or regulatory requirements

 

If no business relationship develops, enquiry information may be deleted periodically.

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What Are Your Rights?

 

Under UK data protection law, you have rights including:

  • The right to access your personal data

  • The right to request correction of inaccurate data

  • The right to request deletion of your data

  • The right to object to processing

  • The right to lodge a complaint with the UK Information Commissioner’s Office (ICO)

 

You can learn more at the Information Commissioner’s Office (ICO).

 

Cookies

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This website may use essential cookies required for website functionality.

If analytics or additional cookies are used in future, this policy will be updated accordingly.

 

Third-Party Services

 

Our website may be hosted or operated using third-party platforms such as Wix, which may process technical website data in accordance with their own privacy policies. Third-party providers may store or process data outside the United Kingdom where appropriate safeguards are in place in accordance with applicable data protection laws.

 

Changes to This Policy

 

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

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Contact Us

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If you have any questions regarding this Privacy Policy or your personal data, please contact us via the details provided on this website.

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